FAQs
Clayton Blinds and Designs
What is the process?
Our process consists of three primary steps: schedule, collaborate, and measure & install. To begin, you can either visit our showroom (appointments recommended) or schedule a free in-home consultation. Once you decide to proceed, we require a 50% deposit to place the order. We then order your custom window treatments based on our professional measurements. Finally, our installation team will contact you to schedule the installation and collect the final payment.Where can I see your work online?
Our work can be viewed on our Instagram, Facebook, and Google Business pages. Additionally, you can find examples of our products on our manufacturers' websites.What forms of payment do you accept?
We accept Visa, MasterCard, Amex, and Discover cards. Please note that card payments incur a 3% processing fee for phone orders and a 2% fee if processed on-site. For your convenience, we prefer payment by check or e-check, which can be processed over the phone without additional fees.Where are you located?
Our showroom is situated in downtown Clayton at 468 E 2nd Street, Suite B, Clayton, NC 27520.What areas do you service?
We provide our services to Johnston County and the surrounding areas.How long does it take to receive my window treatments after the order is placed?
The production time varies depending on the type of window treatment. Custom blinds and shades typically require 3-5 weeks, while plantation shutters may take 6-12 weeks, depending on the specific order details.What products do you offer
Our product range includes custom blinds, shades, shutters, motorization options, and drapery. We can assist with a variety of window treatment needs, from simple white blinds to specialty plantation shutters or whole-house automated shade systems.What are your hours?
Our showroom is open Monday through Friday from 10:00 AM to 2:00 PM. Our business hours are Monday to Thursday, 8:00 AM to 5:00 PM, and Friday, 8:00 AM to 2:00 PM.



